FAQs
The SlimMed Program
SlimMed’s weight loss program is a comprehensive, all-inclusive auto-renewal subscription that provides everything you need for a successful weight loss journey. It includes a personalized consultation with a qualified medical weight loss expert, prescription medication like semaglutide or tirzepatide, free monthly shipping, and ongoing follow-ups to track progress and adjust your treatment as needed. Your medication is delivered to you each month, and the expert support you receive ensures a safe and effective way to reach your weight loss goals.
The SlimMed weight loss program is designed for individuals who are struggling with obesity, diabetes, or weight-related health concerns. To be eligible, patients must not have a history of medullary thyroid cancer or other conditions that could make the treatment unsafe. Before starting the program, each patient undergoes a personal consultation to ensure that the program and medication are both safe and effective for their specific health needs.
After you sign up for the SlimMed weight loss program, the next step is to participate in a consultation with one of the medical weight loss providers.
We will review your medical history, weight loss goals, and current health to determine the best personalized treatment plan for you based on your individualized needs. We will discuss medication options and dosage and educate you on how to achieve the best results while on the medication.
Yes, SlimMed offers both in-person and telemedicine consultations, giving you the flexibility to choose the option that works best for you.
Although most people will qualify for medication due to its many benefits, on the rare chance you are not approved, you will only be responsible for the cost of the consultation ($150 non-refundable), and you will be issued a refund for the subscription. We will also be happy to discuss other non-surgical and surgical options for weight loss that are available to you through our partners.
Yes, SlimMed allows patients to pause or cancel their subscription at any time without any extra fees or penalties.
Payment
The cost of your SlimMed program will depend on the type of medication prescribed and the dosage you require. Prices typically range from $275 to $499, but they may vary. Your exact cost will be based on your individual treatment plan, the specific medication, and the dosage you are using.
SlimMed does not accept insurance for its weight loss subscription, but the program is designed to be affordable and all-inclusive, covering consultations, medication, shipping, and ongoing support in one simple payment.
If you have a Health Savings Account (HSA) or Flexible Spending Account (FSA), you can check with your provider to see if the subscription cost can be reimbursed through those options.
The cost of your program includes a personalized consultation with a qualified medical weight loss expert, the prescription medication semaglutide or tirzepatide, free shipping, and ongoing follow-ups to monitor your progress and adjust the treatment when appropriate.
SlimMed makes it easy to pay for your subscription by accepting all major credit cards.
Yes, SlimMed offers special pricing for all subscribers. When you sign up for the program, you automatically receive discounted rates on your weight loss treatment.
SlimMed has a no-refund policy, meaning that once you have paid for your subscription, refunds are not available. However, if you are not satisfied with the medication or service, you have the flexibility to cancel your subscription at any time without any penalties or extra fees.
My Account
To check the status of your order or prescription, simply log in to your SlimMed account online. Once your order has been processed and completed by the SlimMed team, you can go to the subscription section, and look under “Orders.” There, you will find your tracking number, which will allow you to monitor the progress of your shipment.
Canceling your SlimMed account or subscription is quick and easy. Simply log into your account, go to the “Subscriptions” section and select the option to “Cancel.” There are no penalties or extra fees for canceling, so you can stop your subscription at any time.
Yes, you can pause your SlimMed membership if you need a break from the program. To do this, you can either call the office for assistance or log into your account and click “Cancel” under the “Subscriptions” section. There are no penalties or extra fees, and you are free to resubscribe whenever you are ready to restart your medication. This flexible option allows you to pause and resume your weight loss journey based on your personal needs.
A receipt will be emailed to you for your records right after making a payment. If you need another copy or a detailed billing statement, you can call the SlimMed office and request one at any time. The support team is available to assist you with any billing questions or concerns.
Shipping
All SlimMed medications are shipped using UPS to ensure safe and reliable delivery. UPS is unable to deliver to P.O. boxes, so you will need to provide a physical address when placing your order.
In the rare chance your medication arrives damaged or expired, you need to report the issue within five days of receiving your package to the SlimMed support team. They will initiate a claim and arrange for a new shipment to be sent to you as soon as possible.
While most shipments arrive on time, delays can sometimes happen due to weather, carrier issues, or other unexpected reasons. If you notice that your tracking information has not been updated or your package has not arrived as expected, contact the SlimMed support team right away so they can submit a claim to investigate the issue and work on a resolution. They will help track your order and ensure that you receive your medication without additional unnecessary delays.
For most states, medication shipments typically arrive within 3-4 business days after processing. However, delivery times may vary due to unexpected issues like weather, carrier delays, or high shipping volumes. If you experience a delay, you can check your tracking number for updates or contact the SlimMed support team for assistance.
Yes, you can have your medication shipped to a different address, but you will need to update it when submitting your refill request. To update your address, simply visit SlimMed.com, click on “Prepaid Refill,” and complete the intake form. There will be a section on the form where you can enter your new shipping address to ensure your next order is sent to the correct location.
Yes, your medication remains safe and effective even if it is exposed to heat during shipping. All SlimMed medications are designed to withstand temperatures up to 104 degrees Fahrenheit without losing their potency. If your package was exposed to warm temperatures while in transit, there is no need to worry, as the medication’s efficacy will not be affected. However, once you receive your shipment, it is best to store it according to the instructions provided to maintain its quality.
Yes, you can track your order easily through your SlimMed account. Simply log into your subscription, go to the “Orders” section, and you will find the tracking information that will allow you to monitor the status of your shipment and see when your medication is expected to arrive.
Yes, you can update your shipping address after placing an order, but you will need to submit a new refill order to do so. To update your address, simply visit SlimMed.com, click on “Prepaid Refill,” and complete the intake form. There will be a section on the form where you can enter your new shipping address to ensure your next order is sent to the correct location.
Yes, shipping is completely free for all SlimMed subscribers.
